Be future-ready.
Fearlessly.
With CSG.

Ready to build the future? You’re about to connect customers and partners in brilliant new ways. And grow with the speed only possible with our award-winning customer engagement, digital commerce and payments solutions.

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Connecting customers to what matters most

Customer experience

Engage your customers and employees at the right time, in the right place, on the right channels, every time.

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Revenue management and monetization

Sell and bill for any digital or partner service through any monetization model.

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Payments and merchant services

Make it easier for your customers to securely pay you for the services they value most.

2024 State of the Customer Experience

Go beyond the buzzwords and learn about the new CX era. Learn what it is and what it’s not to understand how to craft the best strategy for your business.

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Leading platforms for leading customer experiences

Be easier to do business with, digitally

Deliver loyalty-winning customer experiences anytime, anywhere. Meet customers where they are in the moment that matters most to them, all using a single platform.

Monetize B2B2X and stay ahead of the competition.

Manage dynamic partner ecosystems. Deliver exceptional experiences. One platform lets you crush digital commerce complexity and lead your competition.

Take your digital services to the next level

Digital services are easy to sign up for—and to cancel. Give customers endless reasons to stay by letting them build offers, pay and self-serve on their terms.

Make it easier than ever for customers to pay

Accepting and managing payments has never been easier. Scale your business with a complete, customizable payments platform.

Grow your core cable business into a digital business.

The gold standard in cable billing, supporting 75M+ subscribers, empowering 120K+ customer service reps and equipping cable providers to sell tomorrow’s digital services.

CSG Xponent
CSG Encompass
CSG Ascendon
CSG Forte
CSG ACP

Fiercely committed (and easy to work with)

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Our platforms push what's possible

We do more than provide leading SaaS solutions. We equip today’s innovators to create experiences and services the world has never seen before.

Our people are our superpower

We’re high on integrity, low on ego. Our people are so easy to work with and connected to your goals, they feel like part of your team.

Our innovation blasts away roadblocks

If a solution exists, we offer it. If it doesn’t, we create it. With our creative experts in your corner, you’ll always have bold solutions to your business challenges.

CSG named a Leader in the Forrester Wave™

The Q2 2024 Forrester Wave™ evaluates the leading Customer Journey Orchestration (CJO) Platform vendors, scoring them against 30 comprehensive criteria.

Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

What’s in the report:

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